Office management : principles and practices / Gregorio S. Miranda, Carmelita Miranda-Gow.
Material type:
TextPublisher: Mandaluyong City : National Book Store , c1999Edition: Fourth EditionDescription: xiv, 245 pagesContent type: text Media type: unmediated Carrier type: volumeISBN: 9710860127 [paperback]Subject(s): Office managementISBN 071-08-6012-7
Includes bibliographical references
Contents: Chapter 1 The office in today's world of business -- Chapter 2 Organizing for office operations -- 3 Office layout and working conditions -- 4 Office equipment and machines -- 5 Selection and placement -- 6 Personnel testing -- 7 Training -- 8 Office manuals -- 9 Supervising employees -- 10 Maintaining discipline -- 11 Motivating employees -- 12 Employee relations and morale -- 13 Communication in business -- 14 How to prepare business letters -- 15 Records management -- 16 Performance review and methods improvement -- 17 health and safety in the office -- 18 Controlling the paper pile-up -- 19 Managing office meetings for effective results -- 20 Emerging technologies in business and industry -- 21 Efficient office management -- 22 Business letters and communications.
BSBA-Human Resouce Development Management
English
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