Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows.
Material type:
TextPublisher: New York : Wiley, c2003Edition: Seventh editionDescription: xx, 631 pages : color illustration ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 0471359017 [paperback]Subject(s): Hospitality industry -- ManagementDDC classification: | Item type | Current location | Call number | Status | Date due | Barcode |
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Book
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647.94068 P87 2003 (Browse shelf) | Available | 3UCBL000021115 |
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| 647.94068 H81 2016 Housekeeping : | 647.94068 H81 2017 Housekeeping management / | 647.94068 K52 2013 Key concepts in hospitality management / | 647.94068 P87 2003 Introduction to management in the hospitality industry / | 647.94068 Sch19 2005 The guide to successful destination management / | 647.94068 Sh23 2014 Quality in hospitality services / | 647.94068 Sh49 2021 Hospitality : a new dawn in sustainability & service / |
Contents: Chapter 1: The hospitality industry and you -- Chapter 2: Forces affecting growth and change in the hospitality industry -- Chapter 3: The restaurant business -- Chapter 4: Restaurant operations -- Chapter 5: Restaurant industry organization: chain, independent, or franchise? -- Chapter 6: Competitive forces in food service -- Chapter 7: Issues facing food services -- Chapter 8: On-site food service -- Chapter 9: Lodging: meeting guest needs -- Chapter 10: Hotel and motel operations -- Chapter 11: Forces shaping the hotel business -- Chapter 12: Competition in the lodging business -- Chapter 13: Tourism: front and center -- Chapter 14: Destinations: tourism and generators -- Chapter 15: Management: a new way of thinking -- Chapter 16: Planning in hospitality management -- Chapter 17: Organizing in hospitality management -- Chapter 18: Staffing: Human resource management in hospitality management -- Chapter 19: Control in hospitality management -- Chapter 20: Leadership and directing in hospitality management -- Chapter 21: The role of service in the hospitality industry.
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