Anti-unionism in the BPO sector : a need for the government to promote the right to self-organization / Maria Ludica B. Oja.
Material type:
TextPublisher: Cebu City : University of Cebu, 2016Description: iv, 99 leavesContent type: text Media type: unmediated Carrier type: volumeSummary: Summary: More than just a lucrative enterprise, the business process outsourcing (BPO) sector which has proven to be the largest and fastest growing industry in the country, employing more than a million Filipino. Such a significant and rapidly growing sector of Philippine economy and its workforce cannot but come under the scrutiny of labor advocates sooner or later. While few, if any, primary researchers on the micro-impact of call centers on its workers have been conducted in the Philippines to date, none have studied about the manifest anti-unionism in the call center industry. This paper utilizes Dunlop's System model to analyze anti-unionism in the BPO industry through the different actors of the industrial system, namely employee, employers and the government. The principal purpose of this study was to determine if laws on Economic Zones contributes to the anti-union practice in the BPO industry despite the fact that protective legislation for self-organization exists in the Philippines. The study finds that the starting point of call center industry back in 1992 which was export processing zones that promoted industrial peace to the foreign investors which translate to a prohibition in organizing or forming labor unions among its employees has a major effect on anti-unionism climate. After two decades, this practice has extended to call centers established outside the ecozones or special economic zones even with the outright guarantee in our Constitution of the employees right to create their own organization. hence, employees are afraid to join organized groups for fear of discrimination from their foreign employers which has a lot of experience handling trade unions in their home countries which is usually characterized as an impediment to their management decisions. The government has been silent in their issuance and policies in addressing the issues and keeping a distance from enforcing the law within these ecozones, particularly for the BPO sector. Hence, a memorandum of agreement was drafted by the researcher for the promotion of self-organization in the BPO industry to address the gap in the enforcement of the law.
| Item type | Current location | Call number | Status | Date due | Barcode |
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Thesis
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Reserved (Law) | T Oj1an 2016 (Browse shelf) | Not for loan | 3UCBLL00008075 |
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Thesis (Degree of Juris Doctor) -- University of Cebu- Banilad, 2016.
Includes bibliographical references (leaves 89-91).
Summary: More than just a lucrative enterprise, the business process outsourcing (BPO) sector which has proven to be the largest and fastest growing industry in the country, employing more than a million Filipino. Such a significant and rapidly growing sector of Philippine economy and its workforce cannot but come under the scrutiny of labor advocates sooner or later. While few, if any, primary researchers on the micro-impact of call centers on its workers have been conducted in the Philippines to date, none have studied about the manifest anti-unionism in the call center industry. This paper utilizes Dunlop's System model to analyze anti-unionism in the BPO industry through the different actors of the industrial system, namely employee, employers and the government. The principal purpose of this study was to determine if laws on Economic Zones contributes to the anti-union practice in the BPO industry despite the fact that protective legislation for self-organization exists in the Philippines. The study finds that the starting point of call center industry back in 1992 which was export processing zones that promoted industrial peace to the foreign investors which translate to a prohibition in organizing or forming labor unions among its employees has a major effect on anti-unionism climate. After two decades, this practice has extended to call centers established outside the ecozones or special economic zones even with the outright guarantee in our Constitution of the employees right to create their own organization. hence, employees are afraid to join organized groups for fear of discrimination from their foreign employers which has a lot of experience handling trade unions in their home countries which is usually characterized as an impediment to their management decisions. The government has been silent in their issuance and policies in addressing the issues and keeping a distance from enforcing the law within these ecozones, particularly for the BPO sector. Hence, a memorandum of agreement was drafted by the researcher for the promotion of self-organization in the BPO industry to address the gap in the enforcement of the law.
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