The Southwest Airlines way : using the power of relationships to achieve high performance / Jody Hoffer Gittell.
Material type:
TextPublisher: New York : McGraw-Hill, c2003Description: xvi, 319 pages : illustrationsContent type: text Media type: unmediated Carrier type: volumeISBN: 9780071458276 [paperback]Subject(s): Southwest Airlines Co. -- Management | Airlines -- United States -- ManagementDDC classification: Online resources: Contributor biographical information | Publisher description | Item type | Current location | Call number | Status | Date due | Barcode |
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Book
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College Library | 387.742068 G44 2003 (Browse shelf) | Available | 3UCBL000018526 |
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| 384.556 H26 2008 Digital CCTV : | 384.60688 An23 1997 A call from the 21st century : | 387.5 A77 2022 The business of shipping / | 387.742068 G44 2003 The Southwest Airlines way : using the power of relationships to achieve high performance / | 388.049 Si83 2014 Ecological and environmental impact of tourism / | 394.120972 C77 2016 Cooking technology : | 394.120973 R19 2019 Making dinner : how American home cooks produce and make meaning out of the evening meal / |
Includes bibliographical references and index.
Contents: Part 1 High performance relationships-the key to Southwest's success -- Part 2 Ten Southwest practices for building high performance relationship -- Part 3 Building high performance relationships-and keeping them.
Donation Lopez, Edilyn College of Tourism Management Tourism
English
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