TY - BOOK AU - Serrano, Angelita Ong Camilar., TI - Strategic operations management SN - 9789719654186 [newsprint] PY - 2016/// CY - Manila PB - Unlimited Books Library Services & Publishing Inc. KW - Production management N1 - "OBE approach" -- Cover; Includes bibligraphical references; Contents : Chapter 1: Introduction to strategic operations management -- Chapter 2: Operations strategy and competitiveness -- Chapter 3: Project management -- Chapter 4: Process analysis -- Chapter 5: The global environment and operations strategy -- Chapter 6: Managing projects -- Chapter 7: Forecasting demand -- Chapter 8: Strategic capacity management -- Chapter 9: Product and service design -- Chapter 10: Location planning -- Chapter 11: Business process benchmarking -- Chapter 12: Aggregate planning -- Chapter 13: Maintenance and reliability decision ER -