TY  - BOOK
AU  - Lauron, Carmelito S. Jr
AU  - Cam, Rodolfo C. II, 
AU  - Capilla, Rhodem R.,
TI  - Customer service notification device
PY  - 2012///
CY  - Cebu City, Philippines
PB  - University of Cebu - Banilad
KW  - Customer service
KW  - Service representative
KW  - Healthy relationship
N2  - Abstract: The system was develop in order to solve the problem of the delay in response of the Customer Service Representatives and to have a centralized control system that will lessen the delay of the response of the Customer Service Representatives. The system is composed of two parts, the transmitter and the receiver. First, is the device called transmitter. It is where the buttons of all the customers are connected and is being controlled by a Microcontroller as is responsible on which data and where the data is going. The second part is the device called receiver. It is composed of 3 hand held devices and 1 PC database. The 3 hand held devices monitors a specific group of counters to serve the group; while, the PC database serves as the master for all 3 hand held devices that can oversee all the activities.
ER  -