TY - BOOK AU - Cruz, Zenaida L., TI - Principles and ethics of tour guiding SN - 9789712351006 [newsprint] PY - 2008/// CY - Manila PB - Rex Bookstore KW - Tour guides (Persons) KW - Tourist trade KW - Study and teaching N1 - Includes bibliographical references and index; Contents: Chapter I The meaning and classification of tour guide -- Chapter II The history of tour guiding -- Chapter III The traveler -- Chapter IV Various roles of tour guides -- Chapter V The importance of education in guiding -- Chapter VI Qualities of an ideal tour guide -- Chapter VII Speaking skills of tour guides -- Chapter VIII Conducting tours -- Chapter IX Professional ethics in guiding -- Chapter X Professional ethics in guiding -- Chapter XI Guiding travelers with disabilities -- Chapter XII Major trends in the twenty-first century; Adult ER -