TY - BOOK AU - Zhou, Zongqing, TI - E-commerce and information technology in hospitality and tourism SN - 9780766841406 PY - 2004/// CY - New York : PB - Delmar Learning KW - Hospitality industry KW - Data processing KW - Tourism KW - Internet KW - Electronic commerce N1 - Includes bibliographical references and index; Contents: 1 Overview -- 2 Internet fundamentals -- 3 Connecting to the world -- 4 E-commerce fundamentals -- 5 A new medium of communication -- 6 E-marketing and information distribution -- 7 The impact of the internet on the hospitality -- 8 A special case study: the past, present, and future of travel agents -- 9 A new paradigm for internet research -- 10 The future of hospitality and tourism e-commerce and information technology ER -