TY - BOOK AU - Coca, Arkhen James AU - Sabandal, Alannah Joy Marie AU - Orcales, Erah Mae AU - Mole, Joseph Osiris TI - Guest satisfaction in a hotel in Central Bloc IT Park Cebu City PY - 2022/// CY - Cebu City, Philippines PB - University of Cebu - Banilad KW - Guest satisfaction KW - Customer loyalty KW - Service quality KW - Cebu city N1 - Includes references; Chapter 1 The problem and its scope -- Chapter 2 Presentations, analysis, and interpretation of data -- Chapter 3 Summary, findings, conclusion and recommendations ER -