TY  - BOOK
AU  - National Restaurant Association Educational Foundation
ED  - Educational Foundation National Restaurant Association
TI  - Hospitality and restaurant management: competency guide 
SN  - 9780132283809 [paperback]
PY  - 2007///
CY  - Upper Saddle River, N.J.
PB  - Pearson/Prentice Hall
KW  - Hospitality industry
KW  - Management
KW  - Restaurant management
KW  - Personnel management
KW  - Entrepreneurship
KW  - Business ethics
N1  - Includes index.; Chapter1 The dynamics of leadership in the hospitality and restaurant industry -- Chapter 2 Goal setting in the hospitality and restaurant industry -- Chapter 3 Communicating effectively as a leader and manager -- Chapter 4 Managing compensation -- Chapter 5 Managing terminations -- Chapter 6 Motivation and employee development -- Chapter 7 Win-win scheduling practices -- Chapter 8 Teamwork in the foodservice and hospitality workplace -- Chapter 9 Dimensions of problem solving -- Chapter 10 Planning and conducting effective meeting; Adult
ER  -