TY - BOOK AU - Welch,Kerry TI - Effective communication for nursing associates SN - 9781529754759 [paperback] PY - 2022/// CY - London : PB - Learning Matters, KW - Nursing KW - Nursing KW - Nurse-Patient Relations KW - Nurses' aides KW - Nursing Assistants KW - Nursing methods N1 - "Mapped to the 2018 NMC standards" -- Cover; Includes bibliographical references and index.; Chapter 1 The theory behind effective communication -- Chapter 2 Professional communication -- Chapter 3 Interpersonal relationships -- Chapter 4 Communication in diverse settings -- Chapter 5 Challenges to effective communication in clinical practice -- Chapter 6 Inclusive communication -- Chapter 7 Communicating with patients who have specialist requirements -- Chapter 8 Assessment and support in clinical practice for the nursing associate role -- Chapter 9 Finding your own voice.; Adult N2 - "Communication is central to providing high quality, person-centred care as a Nursing Associate. This book will help you to communicate effectively with patients, families, carers and your interprofessional team, encouraging you to develop your own unique voice. Covering important topics such as professional communication, tackling difficult conversations, communicating with emotional intelligence and tailoring communication across diverse settings, this book will enable you to communicate confidently in any situation. Key features : Fully mapped to the NMC Standards of Proficiency for Nursing Associates (2018) ; Case studies, activities and other learning features help you master your skills ; Focussed specifically on the Nursing Associate role, helping you develop into a confident professional practitioner"-- Publisher's webpage ER -