TY  - BOOK
AU  - Greenstone,James L.
TI  - The elements of police hostage and crisis negotiations: critical incidents and how to respond to them 
SN  - 0789018969 [paperback]
PY  - 2005///
CY  - New York
PB  - Haworth Press
KW  - Hostages
KW  - Hostage negotiations
KW  - Police training
KW  - Communication in law enforcement
N1  - "Not intended for general use or for public consumption."; Includes bibliographical references and index; Contents: Chapter 1. Preincident preparation -- Chapter 2. First-response duties -- Chapter 3. Callout response -- Chapter 4. Arriving on scene and setting up -- Chapter 5. Preparing to negotiate -- Chapter 6. Making contact and beginning negotiations -- Chapter 7. Preparing for the surrender -- Chapter 8. Postincident tasks -- Chapter 9. Attending to special issues -- Chapter 10. Specific issues relating to suicide -- Chapter 11. Developing negotiator survival skills -- Chapter 12. Learning and using effective communication skills -- Chapter 13. Planning and preparing equipment -- Chapter 14. Heeding the laws of hostage and crisis negotiations
UR  - http://www.loc.gov/catdir/toc/ecip0415/2004004258.html
ER  -