TY - BOOK AU - Osorno, Rene D., AU - Bajao, Grayfield T., AU - Zapanta, Mary Grace Rusiana- TI - Applied business tools and technologies SN - 9786214181872 [paperback] PY - 2021/// CY - Quezon City PB - Wiseman's Books Trading, Inc. KW - Hospitality industry KW - Information technology KW - Electronic commerce N1 - Includes bibliographical references and glossary; Contents: Chapter I: Information technology in the hospitality industry -- Chapter II: Use and access common business tools and technology -- Chapter III: Maintainance business tools and technology -- Chapter IV: E-business (electronic-business) -- Chapter V: Impacts of e-business -- Chapter VI: E-business organization -- Chapter VII: Web marketing -- Chapter VIII: Virtual market space -- Chapter IX: Communication tools in the hospitality industry -- Chapter X: Cyber security in the hospitality industry -- Chapter XI: Tourism destination information; Adult ER -