TY  - BOOK
ED  - 3G E-Learning LLC
TI  - A visual reference to front office management
SN  - 9781984680266 [paperback]
PY  - 2023///
CY  - New York, NY : 
PB  - 3G E-Learning LLC, USA
KW  - Hotel management
KW  - Hotel front desk personnel
N1  - Includes bibliographical references and index; Contents: Chapter 1 Introduction to front office management -- Chapter 2 Front office communication -- Chapter 3 Property management system -- Chapter 4 Reservation -- Chapter 5 Guest registration -- Chapter 6 Accounting -- Chapter 7 Check out and settlement of bills -- Chapter 8 Team management and supervision -- Chapter 9 Night audit -- Chapter 10 Safety and security; Adult
N2  - A Visual Reference to Front Office Management is aimed to introduce the students to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the delivery of customer service. This edition is packed with updated information and new topics are also added. A new chapter is also added in this edition
ER  -