TY - BOOK AU - Trallero, Jan ED - 3G E-Learning TI - Leadership and team development in hospitality service SN - 9781984689078 [paperback] PY - 2024/// CY - New York PB - 3G E-learning LLC N1 - Includes bibliographical references and index; Contents: 1 Leadership in hospitality services -- 2 Interpersonal communication skills -- 3 Diversity, and inclusion leadership -- 4 Leadership style and ethics -- 5 Team development and team leadership -- 6 Understanding group dynamics -- 7 Performance management and feedback ER -