02291nam a22003017a 4500003000400000005001700004008004100021020003000062040005900092100002800151245011100179250002000290260005900310300006500369336002200434337002500456338002400481504005200505505059600557520060401153521001101757541005801768546002101826650004801847650004101895650001201936700004101948OSt20250605093845.0250520b        |||||||| |||| 00| 0 eng d  a9786210403831 [newsprint]  aUniversity of Cebu-BaniladcUniversity of Cebu-Banilad  aAlcuaz, Vic, eauthor.   aMulticultural diversity in the workplace for the professional / cVic Alcuaz and Ma. Christina G. Aquino.   aFirst edition.   aManila, Philippines : bRex Book Store, Inc., cc2020.  av, 189 pages : billustrations (black and white) ; c26 cm.   2rdacontentatext   2rdamediaaunmediated  2rdacarrieravolume   aIncludes bibliographical references and index.   aChapter 1: Understanding Culture -- Chapter 2: Key Features of Culture -- Chapter 3: Tourism and the Tourism Professional -- Chapter 4: Multicultural Diversity in Tourism -- Chapter 5: Multicultural Diversity Among Tourism-related Professions -- Chapter 6: Diversities: Simple and Complex -- Chapter 7: Handling Guest or Customer Diversities -- Chapter 8: Handling Multicultural Peer Diversities -- Chapter 9: When Your Superior is Diverse -- Chapter 10: Diversities in Diverse Locations -- Chapter 11: Five Ways to Become a Diversity Champion -- Chapter 12: Benefits of a Diverse Workforce.  a"This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person, and the workplace as provided by Ms. Aquino. Various activities are recommended after each major topic for the application of the concepts. Case studies from actual experiences of Mr. Alcuaz are provided for further learning. Real-life experiences in dealing with various races, countries, religions, cultures and traditions, sexes and ages of the people that Mr. Alcuaz has come across over 40 years of being in the industry are also shared in this textbook."--Provided by the publisher   aAdult   xLopez, EdilynyCollege of Tourism ManagementzTourism  aText in English   aHospitality industry xVocational guidance   aTourist trade xVocational guidance   aTourism  aAquino, Ma. Christina G., eauthor.