02463nam a22003617a 4500 OSt 20250605093845.0 250520b |||||||| |||| 00| 0 eng d 9786210403831 [newsprint] University of Cebu-Banilad University of Cebu-Banilad Alcuaz, Vic, author. Multicultural diversity in the workplace for the professional / Vic Alcuaz and Ma. Christina G. Aquino. First edition. Manila, Philippines : Rex Book Store, Inc., c2020. v, 189 pages : illustrations (black and white) ; 26 cm. rdacontent text rdamedia unmediated rdacarrier volume Includes bibliographical references and index. Chapter 1: Understanding Culture -- Chapter 2: Key Features of Culture -- Chapter 3: Tourism and the Tourism Professional -- Chapter 4: Multicultural Diversity in Tourism -- Chapter 5: Multicultural Diversity Among Tourism-related Professions -- Chapter 6: Diversities: Simple and Complex -- Chapter 7: Handling Guest or Customer Diversities -- Chapter 8: Handling Multicultural Peer Diversities -- Chapter 9: When Your Superior is Diverse -- Chapter 10: Diversities in Diverse Locations -- Chapter 11: Five Ways to Become a Diversity Champion -- Chapter 12: Benefits of a Diverse Workforce. "This textbook covers basic concepts in culture and multicultural diversity as applied to tourism, the person, and the workplace as provided by Ms. Aquino. Various activities are recommended after each major topic for the application of the concepts. Case studies from actual experiences of Mr. Alcuaz are provided for further learning. Real-life experiences in dealing with various races, countries, religions, cultures and traditions, sexes and ages of the people that Mr. Alcuaz has come across over 40 years of being in the industry are also shared in this textbook."--Provided by the publisher Adult Lopez, Edilyn College of Tourism Management Tourism Text in English Hospitality industry Vocational guidance Tourist trade Vocational guidance Tourism Aquino, Ma. Christina G., author. ddc BK Janna [new] 05/20/2025 Janna [added] 06/05/2025 13603 13603 0 0 ddc 0 0 UCBL_MAIN UCBL_MAIN FIL 2025-05-20 910 Al19 2020 3UCBL000028775 2025-05-20 2025-05-20 FIL