TY - BOOK AU - Jimenez, John Matthew AU - Tugnon, Joshua P. AU - Salmorin, Rigore G. AU - Jalalon, Kerge L. TI - Assessment on the products and service quality of majestic restaurant in Cebu City PY - 2025/// CY - Cebu City, Philippines PB - University of Cebu-Banilad KW - Service Quality KW - Customer Perception KW - Restaurant KW - Cebu N1 - Includes bibliographical references; Adult N2 - Service quality is an essential factor driving customers' perception of the service quality environment. Since Chinese Restaurants focus on more than service quality, reliability, atmosphere of the restaurant, empathy of the staff, and responsiveness and assurance of the staff to satisfy the customers, this study aims to assess the service quality of a Chinese Restaurants based on customers' perception ER -