TY - BOOK TI - Harvard business review on negotiation and conflict resolution SN - 9781578512362 [paperback] PY - 2000/// CY - United States of America PB - Harvard Business School Press KW - Negotiation in business KW - Conflict management N1 - Includes index; Contents: Management of difference -- The team that wasn't -- Overcoming group warfare -- Negotiating with a customer you can't afford to lose -- Turning negotiation into a corporate capability -- When consultants and clients clash -- Five ways to keep disputes out of court -- Alternative dispute resolution: Why it doesn't work and why it does; Adult N2 - "This title presents leading minds and landmark ideas in an easily accessible format. From the pre-eminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, "The Harvard Business Review Paperback Series" delivers the fundamental information today's professionals need to stay competitive in a fast-moving world. Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive. "Harvard Business Review on Negotiation and Conflict Resolution" offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings. This is a "Harvard Business Review" Paperback." - Provided by the publisher ER -