TY - BOOK AU - Ingram, Thomas N., AU - LaForge, Raymond W., AU - Avila, Ramon A., AU - Schwepker, Charles H., AU - Williams, Michael R., TI - Professional salesmanship SN - 9789719807179 PY - 2017/// CY - Quezon City PB - C&E Publishing Inc KW - Selling N1 - 1 Building trust and sales ethics -- 2 Understanding buyers -- 3 Strategic prospecting and preparing for sales dialogue -- 4 Planning sales dialogues and presentations -- 5 Sales dialogue: creating and communicating value -- 6 Addressing concerns and earning commitment -- 7 Adding value: self-leadership and teamwork.; Adult ER -