03142nam a22003617a 4500 OSt 20260115132002.0 260109s2022 nyua|||er|||| 001 0 eng d 9781984659545 [paperback] University of Cebu-Banilad University of Cebu-Banilad 3G E-Learning LLC, USA, authored and edited by. Multicultural diversity in workplace for tourism professionals / authored and edited by 3G E-Learning LLC, USA. 2nd edition. New York, NY : 3G E-Learning, c2022. xvii, 485 pages : color illustrations ; 26 cm. rdacontent text rdamedia unmediated rdacarrier volume Includes bibliographical references and index. Chapter 1 Globalization, Tourism and culture -- Chapter 2 Cultural Diversity in Tourism -- Chapter 3 Intercultural communication in Tourism -- Chapter 4 Cultural Influences on Intercultural communication and Social Interaction -- Chapter 5 Human Behavior -- Chapter 6 Consumer Buying Behavior -- Chapter 7 Race and Diversity in the Workplace -- Chapter 8 Gender Diversity in the Workplace -- Chapter 9 Ethnic Diversity in the Workplace -- Chapter 10 Management and Leadership and Leadership in Workplace Diversity -- Index. "Culture is what shapes us, it is the reason we have certain beliefs, influences how we behave, and is what gives us our identity. Cultural diversity is the representation of different cultural and ethnic groups in society. When talking about Cultural diversity in the workplace, it is the inclusion of employees from different backgrounds, different races, different sexual orientations and different political views. The hospitality and tourism industry has seen an increase in organizations operating internationally, bringing people from diverse cultural backgrounds together. Hospitality and tourism present a unique opportunity to understand new cultural experiences for both employees and the tourists. It is important for the personnel to understand and appreciate different cultures to enhance the nature of their interactions with tourists of different cultures, religions, races, creeds, creeds, colors, ages, genders, and sexual orientations. It is for this reason that businesses playing their trade in this industry must endeavor to train their personnel to appreciate and accommodate people from diverse backgrounds around the world. As such, workplace diversity not only facilitates easy understanding of different cultural, social and economic perspectives but also enhances the delivery of satisfactory services through communication and observation." --Provided by the publisher Adult Lopez, Edilyn College of Tourism Management Tourism Text in English Diversity in the workplace. Tourism. Hospitality. Travel and tourism. ddc BK adryann[new] 01/09/2026 Janna [edited] 01/14/2026 14785 14785 0 0 ddc 0 0 UCBL_MAIN UCBL_MAIN SUBJ.REF 2026-01-09 Great Books Trading 5700.00 658.30089 T41 2022 3UCBL000029240 2026-01-09 2026-01-09 SR