Collier, David Allan creator author. Evans, James R. author. text ph Pasig City, Philippines Cengage Learning c2012 2012 Philippine edition. monographic eng 418 pages : illustration (black and white) ; 25 cm. Contents: Part 1 -- 1. Goods, services, and operations management -- 2. Value chains -- 3. Measuring performance in operations -- 4. Operations strategy -- Part 2 -- 5. Technology and operations management -- 6. Goods and service design -- 7. Process selection, design, and analysis -- 8. Facility and work design -- 9. Supply chain design -- Part 3 -- 10. Capacity management -- 11. Forecasting and demand planning -- 12. Managing inventories -- 13. Resource management -- 14. Operations scheduling and sequencing -- 15. Quality management -- 16. Quality control and SPC -- 17. Lean operating systems -- 18. Project management. Adult adult by David Allan Collier and James R. Evans. Includes bibliographical references and index. Donation Biore, Christopher College of Business and Accountancy Business / Management Donation Biore, Christopher College of Business and Accountancy Business / Management Text in English Production management 9789814384940 [newsprint] University of Cebu-Banilad 260202 20260601110457.0