TY  - BOOK
AU  - Collier, David Allan, 
AU  - Evans, James R.,
TI  - Operations management
SN  - 9789814384940 [newsprint]
PY  - 2012///
CY  - Pasig City, Philippines : 
PB  - Cengage Learning, 
KW  - Production management.
N1  - Includes bibliographical references and index.; Contents: Part 1 -- 1. Goods, services, and operations management -- 2. Value chains -- 3. Measuring performance in operations -- 4. Operations strategy -- Part 2 -- 5. Technology and operations management -- 6. Goods and service design -- 7. Process selection, design, and analysis -- 8. Facility and work design -- 9. Supply chain design -- Part 3 -- 10. Capacity management -- 11. Forecasting and demand planning -- 12. Managing inventories -- 13.  Resource management -- 14. Operations scheduling and sequencing -- 15. Quality management -- 16. Quality control and SPC -- 17. Lean operating systems -- 18. Project management.; Adult
ER  -