03238nam a22002897a 4500 OSt 20260610115111.0 260314b |||||||| |||| 00| 0 eng d 9781774698570 [hardbound] University of Cebu-Banilad University of Cebu-Banilad Kalacas, Maria Rellie B., author. A guide to lodging service provision in the hospitality sector / Maria Rellie B. Kalacas. Shoreacres Road Burlington, Canada : Society Publishing, c2024. xvi, 238 pages : colored illustrations ; 23.4 cm. rdacontent text rdamedia unmediated rdacarrier volume Includes bibliographical reference and index. Chapter 1 Components of the hospitality industry — Chapter 2 Classification of hotels in hospitality sector — Chapter 3 Lodging as an integral component of the tourism industry — Chapter 4 Travel motives and accommodation selection — Chapter 5 Demand for lodging services in hospitality sector — Chapter 6 Organizations and management of lodging services in the hospitality sector — Chapter 7 Factors influencing pricing in hotel accommodation — Chapter 8 Quality customer service in lodging services — Chapter 9 Food service activities in lodging services — Chapter 10 Current challenges in lodging services — Reference — Index. "The provision of hospitality service encompasses all aspects of employee assistance that allow customers to make informed decisions. As a result, hotels are making greater efforts to provide their customers with a positive experience. This volume argues that procedures are the fundamental aspect of services. They provide customers with valuable service knowledge by demonstrating how service operating systems work in series and technique. Furthermore, clients themselves are a fundamental piece of the business. Thus, inadequately designed procedures are damaging to hospitality staff prompting low-quality service delivery and disillusionment. The travel industry can't succeed without hospitality since tourists need facilities to live in while on their journeys. Tourists are the ones who are served in hospitality. Most tourists are from different nations, so they have unique genders, interests, and needs. They perhaps likewise pay considerable cash so they require great services from hospitality and where they visit. They additionally should be handled with care. As a result, hospitality providers must ensure that tourists are pleased with their services. One of the significant factors in hospitality is the supply of quality food for consumer meals. In addition, in order to ensure that visitors feel at ease throughout their journey, hospitality establishments need to provide customers with convenient means of transportation, such as bus or taxi, to access various destinations." —Provided by the publisher Adult Purchased Osorno, Rene College of Hospitaly Management Hospitality Management Text in English ddc BK Gian [new] 03/14/2026 15043 15043 0 0 ddc 0 0 UCBL_MAIN UCBL_MAIN GEN.REF 2026-03-14 650 K12 2024 3UCBL000029464 2026-03-14 2026-03-14 GRM