TY  - BOOK
AU  - Singh, S. K.,
TI  - Advanced hotel industry and tourism
SN  - 9789395431811 [hardbound]
PY  - 2023///
CY  - New Delhi, India
PB  - Venus Books
N1  - Includes bibliographical reference and index; Preface — 1. Tourism and hospitality in twenty first century — 2. New dimension of tourism — 3. New directions in tourism for third world development — 4. The measurement of tourism — 5. Hotel management and advertising — 6. Hotel administration — 7. Challenges and strategies of hospitality industry — 8. Markets and services — 9. The hotel organization of the future — Bibliography — Index; Adult
N2  - "The hotel industry is any types or forms of business which relates to providing accommodations in lodging, food and beverage and a vast variety of services that are interrelated and organised which are intended for public service. Hotels offer enormous range of guests' services such as banqueting, conference and fitness, sport and facilities, beauty spas, bars, sophisticated restaurant and others. The hotel sector consists of more than 15% of all the people who worked in the hospitality sector. Hotels falls into a number of different categories which includes the glamorous five-star resort international luxury chains, trendy boutiques, country house, conference, leisure or guest houses. This very dynamic sector offers good quality accommodation, great variety of food and beverage, together with other services for all types of customers.

Hospitality technology helps businesses run more smoothly, improve conditions for staff, and help personalize hotel stays for guests. The most important reason for hospitality businesses to adopt new technology is to satisfy customer demands and give guests the most pleasant experience possible. Hospitality technology describes a wide range of IT, e-commerce, and similar technology solutions within the hospitality industry. The use of this technology is typically intended to either make life easier for a business's employees, or to improve the overall experience for hospitality customers.

This can be achieved in several different ways. For example, hospitality tech may help to increase automation and ease the workload for staff. Likewise, it could make processes faster, potentially saving money and time. Alternatively, it could help customers at numerous points along the customer journey. The hospitality sector is extremely competitive, making it essential to keep up with the latest hospitality technology trends. Technology can help businesses streamline their processes, reduce costs, lower staff workloads, increase revenue generation potential, and improve customer experience delivery." —Preface
ER  -