the ultimate handbook Denton, Dawn A. creator author. text Chambersburg, PA Ukuphuma Books c2021 2021 monographic eng 116 pages : illustrations (black and white) ; 20 cm. "You have a passion for your village, town, city, suburb and region or you have a love of something unique, which you would love to share with others. In this book, I will teach you all I know to arm you with the knowledge and skills to design and craft walking tours. You are multi-talented, so you can use this information (the basic theory behind guiding) to create something special for your town, village, area, region, or community. And in whatever niche you find your passion." --Provided by the publisher Section 1: Introduction — 1 About — 2 What is Walking Tour? — 3 The walking tour experience — 4 Aspirations & Inspiration — Section 2: You the guide — 5 Skills & qualities could know & share — 6 Knowledge — 7 What a guide could know & share — 8 Personality — 9 Your appearance for confidence — 10 Nervousness — 11 Controlling your nerves — 12 Involve your guests — 13 Humour — Section 3: Presenting — 14 Body language — 15 Using your hands — 16 Know your voice — 17 How to be heard — 18 Barriers to communication — 19 Effective communication — 20 Communicating with your guests — 21 Assess your delivery — Section 4: Your group — 22 Visitor expectations — 23 Group management — 24 Answering questions — 25 Difficult questions — Section 5: Your walking tour — 26 Your primary subject — 27 Add to your Jigsaw — 28 Five senses — 29 Colour your walks — 30 Storytelling — 31 Safe environment — 32 Create your walking tour — Section 6: Questions & Answers — 33 Between stops — 34 Drying up — 35 Common mistakes — 36 When people leave — 37 Meeting your guests — 38 What questions tell us — Section 7: Professional tips — 39 Tools of the trade — 40 Bodies & Organisations — 41 Talking to the public — 42 From the professionals — 43 That's a wrap — About the author. Adult adult by Dawn A. Denton. "Life is either a daring adventure or nothing at all -Helen Keller" Purchased Lopez, Edilyn College of Tourism Management Tourism Text in English Tour guiding 9780992682088 [paperback] University of Cebu-Banilad 260319 20260321093630.0