TY  - BOOK
AU  - Certo,Samuel C.
TI  - Supervision: concepts and skill building 
SN  - 0072488395 [paperback]
PY  - 2003///
CY  - Boston
PB  - McGraw-Hill
KW  - Supervision of employees
N1  - Multi-media instructional aids, including a web site, are available to supplement the text; Includes bibliographical references and index; Contents: Part one  What is a supervisor? -- Part two Modern supervision challenges -- Part three Functions of the supervisor -- Part four Skills of the supervisors -- Part five Supervision and human resources
UR  - http://www.loc.gov/catdir/description/mh022/2002067154.html
UR  - http://www.loc.gov/catdir/toc/mh021/2002067154.html
ER  -