TY - BOOK AU - Schermerhorn, Jr,, John R., TI - Introduction to management SN - 9780470646243 [paperback] PY - 2011/// CY - Asia PB - John Wiley & Sons Ltd KW - Management KW - Organizational behavior N1 - Includes index, glossary; Part one Management — Part two Environment — Part three Planning — Part four Organizing — Part five Leading — Part six Controlling — Management cases for critical thinking — Self-test answers — Glossary — Endnotes — Organizational index — Name index — Subject index; Adult ER -