TY  - BOOK
AU  - Tesone,D.V.
AU  - Ricci,Peter
TI  - The little book of cases in hospitality management: stories from industry practitioners 
SN  - 013118329X [paperback]
PY  - 2006///
CY  - Upper Saddle River, New Jersey
PB  - Pearson/Prentice Hall
KW  - Hospitality industry
KW  - Management
KW  - Case studies
N1  - Contents: Preface -- How to analyze a case -- Part 1 Micro cases in management strategies -- Part 2 Case vignettes in management and supervision -- Part 3 Case vignettes in human resource management -- Part 4 Hospitality operations cases
ER  -