TY  - BOOK
AU  - Roldan,Amelia Samson
TI  - Operating and managing a hotel and restaurant business
SN  - 9719213701 [paperback]
PY  - 2002///
CY  - Paranaque, Metro Manila
PB  - AR Skills and Development and Management Services
KW  - Hotel management
KW  - Restaurant management
N1  - Includes bibliography and index; Contents: Chapter 1 Creating favorable organization climate -- Chapter 2 Overview of management and supervision -- Chapter 3 Planning - setting directions -- Chapter 4 Organizing the work -- Chapter 5 Monitoring, leading and directing -- Chapter 6 Controlling and improving work performance -- Chapter 7 Cost control in food and beverage operations -- Chapter 8 Cash control -- Chapter 9 Starting a hospitality business
ER  -