TY - BOOK AU - Fitzgerald, Eugene AU - Wanker, Andreas AU - Schramm, Carl TI - Inside real innovation: how the right approach can move ideas from R&D to market - and get the economy moving SN - 13: 9789814327985 [hardbound] PY - 2011/// CY - New Jersey PB - World Scientific KW - Customer relations KW - Customer services KW - Strategic planning KW - BUSINESS & ECONOMICS / Management KW - bisacsh KW - BUSINESS & ECONOMICS / Customer Relations KW - BUSINESS & ECONOMICS / Strategic Planning N1 - Contents: Chapter 1: The innovation crisis -- Chapter 2: Inside real innovation -- Chapter 3: One person, one iteration at a time -- Chapter 4: Characteristics of fundamentals innovation -- Chapter 5: The story of a fundamental innovation -- Chapter 6: The American innovation system -- Chapter 7: Building a new innovation system: the free market side -- Chapter 8: Building a new innovation system: the research and education side ER -