TY - BOOK AU - McNeill,Richard G. AU - Crotts,John C. TI - Selling hospitality: a situational approach SN - 1401832814 [hardbound] PY - 2006/// CY - Clifton Park, New York PB - Thomson/Delmar Learning KW - Selling KW - Hospitality industry KW - Marketing KW - Tourism KW - Career development N1 - Includes bibliographical references and index; Contents: Section 1 The big picture -- Section 2 Understanding the new world of buyer-seller relationships -- Section 3 Managung the sales process -- Section 4 Managing your future UR - http://www.loc.gov/catdir/enhancements/fy1302/2005050890-b.html UR - http://www.loc.gov/catdir/enhancements/fy1302/2005050890-d.html UR - http://www.loc.gov/catdir/enhancements/fy1302/2005050890-t.html ER -