TY  - BOOK
AU  - Waters,Donald
TI  - Operations management: producing goods and services 
SN  - 0201398494 [paperback]
PY  - 2002///
CY  - Harlow, England
PB  - Pearson Education
KW  - Production management
N1  - Includes appendices, bibliographical references and index; ontents: Part 1 Introduction; Chapter 1 Operations and the process -- Chapter 2 Managing operations -- Part 2 Operations strategy; Chapter 3 Designing an operations strategy -- Chapter 4 Implementing the operations strategy -- Part 3 Designing the product; Chapter 5 Comparing products -- Chapter 6 Quality management -- Chapter 7 Quality control -- Chapter 8 Forecasting customer -- Part 4 Designing the process; Chapter 9 Process planning -- Chapter 10 Measuring and improving performance -- Chapter 11 Layout of facilities -- Chapter 12 Managing capacity -- Part 5 Planning and scheduling resources; Chapter 13 Tactical plans -- Chapter 14 Short-term scheduling -- Chapter 15 Material requirements planning -- Chapter 16 Just-in-time operations -- Chapter 17 Job design and work measurement -- Chapter 18 Project management -- Part 6 Managing the supply chain; Chapter 19 Logistics and the supply chain -- Chapter 20 Facilities location -- Chapter 21 Managing stocks
ER  -