TY - BOOK AU - Hawkins,Del I. AU - Mothersbaugh,David L. TI - Consumer behavior: building marketing strategy SN - 9780070171008 [papaerback] PY - 2010/// CY - Boston PB - McGraw-Hill Irwin KW - Consumer behavior KW - United States KW - Market surveys KW - Case studies N1 - CD Supplementary: Consumer behavior : building marketing strategy; Includes bibliographical references and index; Contents: Part one Consumer behavior and marketing strategy -- Part two External influences -- Part three Internal influences -- Part four Consumer decision process -- Part five Organizations as consumers -- Part six Consumer behavior and marketing regulation ER -