TY  - BOOK
AU  - Soriano,Oscar G.
TI  - Manual on human behavior & crisis management
SN  - 9718581472 [newsprint]
PY  - 2003///
CY  - Quezon City, Philippines
PB  - Great Books Trading
KW  - Criminal behavior
KW  - Handbooks, manuals, etc
KW  - Crisis Management
KW  - Terrorism
N1  - ISBN: 971-8581-47-2; Includes bibliographical reference; Contents: 1. Human behavior -- 2. Mental disorder -- 3. Crisis management -- 4. Managing hostage situations -- 5. Negotiation approaches and operational procedures -- 6. The first responders and the barricade matrix -- 7. Media operations and the communications specialists -- 8. Contemporary terrorism -- 9. Terrorist negotiations
ER  -