TY - BOOK AU - Riley,Michael AU - Riley,Michael TI - Human resource management in the hospitality and tourism industry SN - 0750627298 [paperback] PY - 1996/// CY - Oxford PB - Butterworth-Heinemann KW - Hospitality industry KW - Personnel management KW - Tourism N1 - Revised edition of: Human resource management. 1991; Includes bibliographical references (pages [157]-162) and index; Contents: An anatomy of the hotel and catering labour market -- People at work -- Some useful techniques -- Human resource management and quality -- Management at the corporate level UR - http://www.loc.gov/catdir/description/els032/97145370.html UR - http://www.loc.gov/catdir/toc/els032/97145370.html ER -