TY - BOOK AU - Michaelson,Gerald A. AU - Michaelson,Steven TI - Sun Tzu strategies for selling: how to use The art of war to build lifelong customer relationships SN - 0071427309 [paperback] PY - 2004/// CY - New York PB - McGraw-Hill KW - Sunzi, KW - Selling N1 - Includes index; Includes index; Contents: Part I Personal strength wisdom -- 1 Meet the enemy -- 2 Knowledge leads to victory -- 3 Be professional -- 4 Occupy the high guard -- 5 Be an expert -- 6 Understand selling as a process -- 7 Be organized-have a system -- 8 Get better and better -- Plan II Planning wisdom -- 9 Get your strategy right -- 10 Win without fighting -- 11 Know your competitor -- 12 Aim for big wins -- 13 Learn for lost scales -- Part III Wisdom for initiating action -- 14 Seize the initiative -- 15 Feed the funnel -- 16 Sell from strength -- 17 Teamwork works -- 18 Time and timing aid victory -- 19 Be a gorilla-or be a guerilla -- 20 Take calculated risk -- 21 When things go wrong -- Part IV Wisdom or structuring the scale -- 22 Set the stage -- 23 Ask questions and listen, please -- 24 Turn problems into opportunities -- 25 Scope it up-or down -- 26 Tip the scales -- 27 Offer a unique selling proposition -- 28 Do the extraordinary -- 29 Work the advantages -- 30 Winning is the best option -- 31 Be flexible -- 32 Watch for buying signals -- 33 Build long term UR - http://www.loc.gov/catdir/bios/mh042/2003018816.html UR - http://www.loc.gov/catdir/description/mh041/2003018816.html UR - http://www.loc.gov/catdir/toc/ecip048/2003018816.html ER -