TY  - BOOK
AU  - Poe,Roy W.
TI  - The McGraw-Hill handbook of business letters
SN  - 0071460802 [paperback]
PY  - 2006///
CY  - New York
PB  - McGraw-Hill
KW  - Commercial correspondence
KW  - Handbooks, manuals, etc
N1  - Includes index; Contents: Introduction -- Part I The business writer's craft -- Part 2 Choose the best format -- Part 3 Letters and responses -- Part 4 Credit and collection letters -- Part 5 More sample letters
UR  - http://www.loc.gov/catdir/enhancements/fy0602/93024986-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy0602/93024986-d.html
ER  -