TY  - BOOK
AU  - Futrell,Charles
TI  - Fundamentals of selling: customers for life through service 
SN  - 9780071285445 [paperback]
PY  - 2009///
CY  - Boston
PB  - McGraw-Hill Irwin
KW  - Selling
N1  - Includes bibliographical references (pages 624-628) and index; Contents: Part 1 Selling as a profession -- Part 2 Preparation for relationship selling -- Part 3 The relationship selling process -- Part 4 Managing yourself, your career, and others
UR  - http://www.loc.gov/catdir/toc/ecip0827/2008038263.html
ER  -