TY - BOOK TI - Harvard business review on building personal and organizational resilience SN - 1591392721 [paperback] PY - 2003/// CY - Boston PB - Harvard Business School Publication Corporation KW - Crisis management KW - Leadership KW - Resilience (Personality trait) KW - Organizational change KW - Success in business KW - Psychological aspects N1 - Includes index; Contents: How resilience works -- Leading in times of trauma -- Crucibles of leadership -- A survival guide for leaders -- The toxic handler: organizational hero - and casualty -- Leadership in a combat zone -- September 11, 2001: a CEO's story -- The enemies of trust -- About the contributors UR - http://www.loc.gov/catdir/toc/ecip042/2003008214.html ER -