TY - BOOK AU - Berkley,George E. AU - Rouse,John E. TI - The craft of public administration SN - 0072817402 [hardbound : photocopy] PY - 2004/// CY - Boston PB - McGraw-Hill KW - Public administration N1 - Includes bibliographical references and index; Contents: Chapter 1 The administrative craft -- Chapter 2 THe ecology of the administrative craft -- Chapter 3 The anatomy of public organizations -- Chapter 4 The physiology of public organizations -- Chapter 5 People and personnel -- Chapter 6 Public sector labor - management relations -- Chapter 7 Leadership -- Chapter 8 Communication -- Chapter 9 Taxing, budgeting, and spending -- Chapter 10 The productivity challenge: working smarter while doing more with less -- Chapter 11 Administrative law and control -- Chapter 12 Government regulations and regulatory behaviors UR - http://www.loc.gov/catdir/description/mh031/2002043214.html UR - http://www.loc.gov/catdir/toc/mh031/2002043214.html ER -