TY - BOOK AU - Haynes,Marion E. AU - Haynes, Marion TI - Managing performance: a comprehensive guide to effective supervision SN - 0534027237 [paperback] PY - 1984/// CY - Belmont, Calif. PB - Lifetime Learning Publications KW - Supervision of employees KW - Performance N1 - Includes bibliographies and index; Contents: Chapter 1 Knowing yourself as a supervisor -- Chapter 2 Getting acquainted with your staff -- Chapter 3 Developing performance expectations -- Chapter 4 Monitoring performance progress -- Chapter 5 Evaluating individual performance -- Chapter 6 Providing feedback on performance -- Chapter 7 Making administrative decisions -- Chapter 8 Developing performance improvement plans -- Chapter 9 Delegating responsibility and authority -- Chapter 10 Managing performance problems -- Chapter 11 Managing group performance -- Chapter 12 The system in action: a case study. ER -