TY  - BOOK
AU  - Raghubalan,G.
AU  - Raghubalan,Smritee
TI  - Hotel housekeeping: operations and management 
T2  - Oxford higher education
SN  - 9780198061090 [paperback]
PY  - 2009///
CY  - New Delhi
PB  - Oxford University Press
KW  - Hotel housekeeping
N1  - Accompanying DVD contains videos and color plates to accompanying the text; Includes bibliographical references and index; Contents: 1. The hotel industry - an overview -- 2. The housekeeping department -- 3. Managing housekeeping personnel -- 4. Contracts and outsourcing -- 5. Planning housekeeping operations -- 6. Daily routines and systems -- 7. Housekeeping inventories -- 8. Composition, care and cleaning of different surfaces -- 9. Hotel guestrooms -- 10. Standard contents of a guestroom -- 11. Cleaning guestrooms -- 12. Cleaning public areas -- 13. Supervision in housekeeping -- 14. Housekeeping control desk -- 15. Budgeting for housekeeping expenses -- 16. Textiles -- 17. Linen and laundry operations -- 18. Uniforms -- 19. Sewing room -- 20. Safety and security -- 21. Ergonomics in housekeeping -- 22. Pest control and waste disposal -- 23. Internal environment -- 24. Interior designing -- 25. Interior decoration -- 26. Hotel renovation -- 27. Flower arrangement -- 28. Horticulture -- 29. Ecotels -- 30. New property operations -- 31. Changing trends in housekeeping
ER  -