TY - BOOK AU - Miranda, Gregorio S. AU - Miranda-Gow, Carmelita. TI - Office management: principles and practices SN - 9710860127 [newsprint] PY - 1999/// CY - Mandaluyong City PB - National Book Store KW - Office management N1 - ISBN 071-08-6012-7; Includes bibliographical references; Contents: Chapter 1 The office in today's world of business -- 2 Organizing for office operations -- 3 Office layout and working conditions -- 4 Office equipment and machines -- 5 Selection and placement -- 6 Personnel testing -- 7 Training -- 8 Office manuals -- 9 Supervising employees -- 10 Maintaining discipline -- 11 Motivating employees -- 12 Employee relations and morale -- 13 Communication in business -- 14 How to prepare business letters -- 15 Records management -- 16 Performance review and methods improvement -- 17 health and safety in the office -- 18 Controlling the paper pile-up -- 19 Managing office meetings for effective results -- 20 Emerging technologies in business and industry -- 21 Efficient office management -- 22 Business letters and communications ER -