TY - BOOK AU - James, Paul T. J. TI - Total quality management in Asia: practices for the 21st century SN - 981244971X [paperback] PY - 2005/// CY - Singapore PB - Pearson/Prentice Hall KW - Total quality management N1 - Tables; Includes bibliographical references and index; Contents: Part 1: Understanding the perspective of total quality management in asia -- Part 2: The character of total quality management in asia -- Part 3: The future of total quality management in asia ER -