TY - BOOK ED - Bloomsburry TI - Best practice handbook SN - 0747562377 [hardbound] PY - 2003/// CY - London PB - Bloomsbury Publishing Plc KW - Management N1 - Includes bibliographical references and index; Contents: Introduction -- People and culture -- Marketing -- Strategy and competition -- Finance -- It and information management -- Systems -- Structure -- Leadership -- Corporate social responsibility and governance -- Personal effectiveness ER -