TY - BOOK AU - Walker, John R. AU - Lundberg, Donald E. TI - The restaurant: from concept to operation SN - 0471450286 [paperback] PY - 2005/// CY - Hoboken, N.J. PB - Wiley KW - Restaurant management N1 - Includes bibliographical references and index; Contents: Chapter 1 Introduction -- Chapter 2 Kinds and characteristics of restaurants and their owners -- Chapter 3 Concepts, location, and design -- Chapter 4 Restaurant business and marketing plans -- Chapter 5 Financing and leasing -- Chapter 6 Legal and tax matters -- Chapter 7 The menu -- Chapter 8 Bar and beverages -- Chapter 9 Food purchasing -- Chapter 10 planning and equipping the kitchen -- Chapter 11 Restaurant operations and control -- Chapter 12 Organization, recruiting, and staffing -- Chapter 13 Employee training and development -- Chapter 14 Service and customer relations -- Chapter 15 Restaurant technology ER -