TY - BOOK AU - McMenemy, David. AU - Poulter, Alan. TI - Delivering digital services: a handbook for public libraries and learning centres SN - 1856045102 [hardbound] PY - 2005/// CY - London PB - Facet KW - Instructional materials centers KW - Automation KW - Public libraries KW - Special collections KW - Electronic information resources KW - Management KW - Digital libraries KW - Administration KW - Electronic reference services (Libraries) KW - Computer-assisted instruction KW - Information services KW - User education N1 - Includes bibliographical references and index; Contents: Section 1 Policy and legal background -- Section 2 Front-line issues in the 21st-century public library -- Section 3 Content creation in the 21st-century public library ER -