TY - BOOK AU - Kale-Smith,Geri TI - Administrative competencies SN - 9780781778107 [paperback] PY - 2008/// CY - Philadelphia PB - Lippincott Williams & Wilkins KW - Medical assistants KW - Medical offices KW - Practice Management, Medical KW - Allied Health Personnel KW - Medical Secretaries N1 - Includes index; Contents: Chapter 1 Communication skills for medical assistants -- Chapter 2 Law and ethics for medical assistants -- Chapter 3 Operational functions -- Chapter 4 Managing appointments and schedules -- Chapter 5 Documentation -- Chapter 6 Managing finances -- Chapter 7 Medical coding -- Chapter 8 Health insurance and claims UR - http://www.loc.gov/catdir/toc/ecip078/2007001966.html UR - http://www.loc.gov/catdir/enhancements/fy0712/2007001966-d.html ER -