TY - BOOK AU - Nash, Edward L. TI - Database marketing: the ultimate marketing tool SN - 0070460639 [hardbound] PY - 1993/// CY - United States of America PB - McGraw-Hill,Inc. KW - Database marketing KW - Consumer profiling KW - Customer relations N1 - Includes bibliographical references and index; Contents: Foreword by bob wientzen -- Preface -- 1. The ultimate marketing tool -- 2. The in-house database -- 3. Names for sale -- 4. How to build your own custom lists -- 5. List segmentation -- 6. Data acquisition -- 7. Conquest direct mail -- 8. Customer loyalty promotions -- 9. Tactical approaches -- 10. Advocacy solicitations -- 11. Managing a database -- 12. Database mathematics -- 13. Improving database return on investment -- 14. Competitive research -- 15. Consumer applications -- 16. Business-to-business applications -- 17. Financial database marketing -- 18. What's next? -- includes appendices -- Index ER -